
1 Year of Gold Support for the CollecTin More
12 months of additional warranty, support and cover for accidental damage of your CollecTin More.
This cover includes:
-
Phone helpline, open during office hours
-
Email support
- Replacement unit shipped by 24hr courier same or next working day, if problem cannot be fixed remotely
- Shipping for both replacement and collection of broken unit
- Hardware issues including the batteries, the screen, the case and the card reader
- Accidental damage from dropping or knocking over the unit or misunderstanding correct use
Not included:
- Theft or loss
- Loss or damage during shipping (please use insured, tracked couriers only)
- Malicious damage or unreasonable care
- Loss of donations if a unit is out of action