
1 Year of Gold Support for the CollecTin More
12 months of additional warranty, support and cover for accidental damage of your CollecTin More.
This cover includes:
-
Phone helpline, open during office hours
-
Email support
- Replacement unit shipped by 24hr courier same or next working day, if problem cannot be fixed remotely
- Shipping for both replacement and collection of broken unit
- Hardware issues including the batteries, the screen, the case and the card reader
- Accidental damage from dropping or knocking over the unit or misunderstanding correct use
Not included:
- Theft or loss
- Loss or damage during shipping (please use insured, tracked couriers only)
- Malicious damage or unreasonable care
- Loss of donations if a unit is out of action
We offer free UK shipping on orders over £50.
- CollecTin More and accessories are typically dispatched within five days.
- Branded products (CollecTin Solo and Original) are dispatched within a week of artwork approval.
Need your order by a specific date? Get in touch, and we’ll do our best to help!